Payment Policy

At Esmerae.com, we are committed to providing a secure, seamless, and reliable checkout experience. This Payment Policy outlines the payment methods we accept and the measures we take to protect your financial information.

Accepted Payment Methods

We accept the following major payment options:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club
  • Shop Pay
  • Google Pay

All payments must be made in full at the time of purchase. We do not offer payment plans or installment billing at this time.

Payment Security

Your privacy and security are our top priorities. All transactions on https://esmerae.com are processed through secure, PCI-compliant payment gateways.

  • We do not store any credit card or financial information on our servers.
  • Our website uses SSL (Secure Socket Layer) encryption to safeguard your personal and payment data during checkout.

Order Confirmation

Upon completing your purchase, you will receive an order confirmation email containing your order details.

  • If you do not receive a confirmation within a few minutes, please check your spam or junk folder, or contact our support team for assistance.

Billing Information Accuracy

Please ensure your billing information matches the details associated with your selected payment method. Orders with incorrect or unverifiable billing information may be delayed or canceled.

VAT or Tax

Applicable tax or VAT will be calculated and displayed at checkout based on your shipping address, in compliance with state and local tax or VAT regulations.

Fraud Prevention

To protect our customers and our business, we reserve the right to refuse or cancel any order that appears suspicious or fraudulent. In such cases, you will be notified, and any pending charges will be voided or refunded.

Contact Information

If you have any questions or concerns about payment or billing, please contact us:

Esme Rae
Website: https://esmerae.com
Phone: +447520643831
Email: info@esmerae.com
Business Days: Monday – Friday
Business Hours: 8:00 AM – 5:00 PM GMT
Address: 111-02 62nd Drive, Apt 4-N, Forest Hills, New York 11375, United States.